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Q274414: "Log On As" Box Is Unavailable in the Services Tool on BDC

Article: Q274414
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kbtool
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

You cannot change the "Log On As" properties for a service in the Services tool
in Control Panel because the Log On As box is unavailable for every service that
is running on a backup domain controller (BDC).

CAUSE
=====

This situation occurs on BDCs if the primary domain controller (PDC) for the
domain is unavailable.

This could occur if the PDC is offline, there is a network problem that prevents
communication between the BDC and PDC, or the secure channel from the BDC to the
PDC is not working.

RESOLUTION
==========

Re-establish communication between the BDC and the PDC and confirm that the
secure channel is in place and functioning.

MORE INFORMATION
================

For additional information about troubleshooting secure channel problems, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q156684 How to Use NLTEST to Force a New Secure Channel

Additional query words:

======================================================================
Keywords          : kbenv kbtool 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : :4.0
Issue type        : kbprb

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