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Q274408: MSN Explorer Pages Are Blank Or Difficult To Read

Article: Q274408
Product(s): The Microsoft Network
Version(s): 6.0,6.1
Operating System(s): 
Keyword(s): kbenable kbEnableSight
Last Modified: 15-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 6.0, 6.1 
- the operating system: Microsoft Windows 95 
- the operating system: Microsoft Windows 98 
- the operating system: Microsoft Windows 98 Second Edition 
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SYMPTOMS
========

On launch of MSN Explorer the homepage and e-mail are blank.

CAUSE
=====

In the Windows Accessibility Options, the High Contrast color setting defaults
to a black background with black text for the homepage and white background with
white text for the e-mail window.

RESOLUTION
==========

Adjust the default colors for text to a neutral or gray color. To do so:

1. Click Start, select Settings, and then click Control Panel

2. Click Accessibility Options, and under the Display tab clear the Use High
  Contrast checkbox.

3. Click Apply and then click OK.

STATUS
======

Microsoft has confirmed this to be a problem in High Contrast Accessibility
Settings.

MORE INFORMATION
================


Additional query words: kbimu MSN Explorer

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Keywords          : kbenable kbEnableSight 
Technology        : kbOSWin98 kbOSWin95 kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN600 kbMSN610
Version           : :6.0,6.1
Issue type        : kbprb

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