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Q274093: Microsoft Reader: Progress Bar Does Not Move During Activation

Article: Q274093
Product(s): Microsoft Home Multimedia Titles
Version(s): 1.5
Operating System(s): 
Keyword(s): kbenv kbimu
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Reader, version 1.5 
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SYMPTOMS
========

When you attempt to activate Microsoft Reader, the progress bar does not move
during the activation process, and activation is not successful.

This symptom has been reported with computers that are running Microsoft Windows
NT 4.0 and Microsoft Windows 2000.

CAUSE
=====

This behavior can occur if Active Desktop is enabled.

RESOLUTION
==========

To resolve this issue, disable Active Desktop:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Display.

3. Click the Web tab.

4. Click to clear the "View my Active Desktop as a Web page" or the "Show Web
  content on my Active Desktop" check box, and then click OK.

5. Close Control Panel.

Additional query words: 1.50 msreader ebook activates winnt win2k

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Keywords          : kbenv kbimu 
Technology        : kbReaderSearch kbReader150
Version           : :1.5
Issue type        : kbprb

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