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Q274018: Err Msg When Receive Load Balancing Is Enabled with Netmon

Article: Q274018
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2
Operating System(s): 
Keyword(s): kb3rdparty kbenv kbsms200
Last Modified: 23-OCT-2000

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 
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SYMPTOMS
========

In Microsoft Systems Management Server, when you are using the 3Com NIC Teaming
feature, or when you attempt to run Microsoft Network Monitor with the Receive
Load Balancing feature enabled, you may receive the following error message:

  The Receive Load Balancing feature-set is not available when running
  Microsoft Network Monitor.
  We have disabled the receive Load Balance Features.
  To enable Receive Load Balancing feature-set please uninstall Microsoft
  Network Monitor and reconfigure the Receive Load Balancing features.

CAUSE
=====

This behavior occurs because a feature in the 3COM Load Balancing software is
incompatible with Network Monitor. When the Receive Load Balancing feature is
running, Network Monitor cannot accurately determine usage or throughput.

This behavior occurs on servers that use dual network adapters and run the 3COM
Load Balancing software with Network Monitor.

WORKAROUND
==========

Network Monitor is only incompatible with the Receive Load Balancing feature.
When you configure the load balancing group to enable the Transmit Only Load
Balancing feature, Network Monitor functions as expected.

Additional query words: prodsms

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Keywords          : kb3rdparty kbenv kbsms200 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2
Version           : :2.0,2.0 SP1,2.0 SP2
Issue type        : kbprb

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