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Q273948: XFOR: SSL Issues w/Internet Mail Service on Windows 2000

Article: Q273948
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 10-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When the Exchange Internet Mail Service is running on a Microsoft Windows
2000-based server, it can not make a Secure Sockets Layer (SSL) connection when
the remote side is another Exchange Internet Mail Service.

CAUSE
=====

The Internet Mail Service is using the IP address of the remote computer instead
of the Fully Qualified Domain Name (FQDN). The FQDN is typically the name on the
certificate that must match to make a SSL connection.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

======================================================================
Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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