KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q273923: Crimson Skies: Cannot Start Game

Article: Q273923
Product(s): Microsoft Home Games
Version(s): 
Operating System(s): 
Keyword(s): kbdisplay kbimu
Last Modified: 18-JAN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Crimson Skies 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start Microsoft Crimson Skies, the program may not start.

CAUSE
=====

This behavior can occur if your computer is configured to use 32-bit colors or
256 colors.

RESOLUTION
==========

To resolve this issue, configure the display settings on your computer to use
the "800 by 600 pixels" and the "High Color (16 bit)" settings:

1. Click Start, point to Settings, then click Control Panel.

2. Double-click Display.

3. Click the Settings tab. Write down your Colors and "Screen area" settings.

4. Under Colors, click "High Color (16 bit)".

5. Under "Screen area", move the "Screen area" slider to the "800 by 600 pixels"
  position.

6. Click OK.

7. If you are prompted to restart the computer, click Yes.

Additional query words: msgame crimsonskies display launch

======================================================================
Keywords          : kbdisplay kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbCrimsonSkiesSearch
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.