KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q273755: Access Violation in Mmc.exe Starting Server Certificate Wizard

Article: Q273755
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): kbiis500prod2web kbProd2Web
Last Modified: 31-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start the Web Server Certificate Wizard in the Internet
Information Services (IIS) 5.0 snap-in, the following error message occurs in
Mmc.exe:

  Program Error
  Mmc.exe has generated errors and will be closed by Windows. You will need to
  restart the program. An error log is being created.

CAUSE
=====

The Xenroll.dll file is unregistered.

RESOLUTION
==========

To register the Xenroll.dll file, type the following from the command line:

  "regsvr32 xenroll.dll" (without the quotation marks)

STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Services
version 5.0.

Additional query words: IIS 5 MMC Access Violation Server Certificate Wizard

======================================================================
Keywords          : kbiis500prod2web kbProd2Web 
Technology        : kbiisSearch kbiis500
Version           : :5.0
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.