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Q273742: XADM: Error Message: Setup Failed While Installing Sub-Component

Article: Q273742
Product(s): Microsoft Exchange
Version(s): 
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange 2000 Server 
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SYMPTOMS
========

When you upgrade Exchange 2000 Server Release Candidate 2 (RC2) to Exchange 2000
Release to Manufacturing (RTM), you may receive the following error message:

  Setup failed while installing sub-component
  Platinum Osmium Synchronizer with error code 0xc103fd04.
  (Please consult the installation logs for a detailed description.)

The Exchange Server Setup Progress.log file may report the following error
message:

  Error code 0XC103FD04 (64772): Unable to find an Microsoft Exchange 2000
  Server ADC with which to associate the Setup synchronization Connection
  Agreement object.

CAUSE
=====

This issue can occur if there is a previous version of Active Directory
Connector (ADC) on the server.

RESOLUTION
==========

To resolve this issue, run the ADC Setup.exe program that is located on the
Exchange 2000 Server CD-ROM.

To upgrade your ADC servers:

1. Quit all management consoles and Microsoft Management Console (MMC) snap-ins.

2. Run the ADC Setup program located at:

  <drive>:\Adc\I386\Setup

  where <drive> is the letter of your CD-ROM drive.

3. Click the Reinstall option

MORE INFORMATION
================

This error may occur near the end of the installation process for the Exchange
2000 Messaging and Collaboration component, when the registry is being
configured.

Additional query words: 0xc103fd04; c103fd04 Progress log setup exe exch2kp2w

======================================================================
Keywords          : kberrmsg 
Component         : Setup
Technology        : kbExchangeSearch kbExchange2000Search kbExchange2000Serv
Version           : :
Issue type        : kbprb

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