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Q272757: MapPoint 2001 Err Msg: Remove Corrupt Devices from Registry

Article: Q272757
Product(s): Microsoft Automap
Version(s): 
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsetup kbimu
Last Modified: 07-JUN-2002

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The information in this article applies to:

- Microsoft MapPoint 2001 
- Microsoft Streets and Trips 2001 
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SYMPTOMS
========

When you attempt to install the GPS Add-on for one of the programs listed at the
beginning of this article, you may receive the following error message:

  Remove corrupt devices from registry. Was unable to register itself in the
  system registry.

  Add-on setup not completed successfully.

CAUSE
=====

This behavior can occur if the Microsoft Windows registry is damaged and Setup
cannot register the files that are necessary to run the GPS Add-on program.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. Restart your computer in MS-DOS mode.

2. At the MS-DOS prompt, type "scanreg /fix" (without the quotation marks), and
  then press ENTER.

3. Restart the computer in normal mode, and then install the GPS add-on.

Additional query words: mp2001 st2001 map point auto-map amap addon global positioning system

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Keywords          : kbenv kberrmsg kbsetup kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbMapptSearch kbMapPoint2001
Version           : :
Issue type        : kbprb

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