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Q272664: Golf 2001 & Links LS: Cannot Start or Game Quits Unexpectedly

Article: Q272664
Product(s): Microsoft Home Games
Version(s): WINDOWS:; :
Operating System(s): 
Keyword(s): kbdisplay kbimu msgame
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Links LS 1999 Edition 
- Microsoft Golf 2001 Edition 
- Microsoft Links LS 2000 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start one of the games listed at the beginning of this
article, the game may not start, or the game may quit unexpectedly.

CAUSE
=====

This behavior can occur if the following conditions are true:

- A video adapter based on one of the following chip sets is installed in your
  computer:

   - nVIDIA TNT2 Ultra
   - 3Dfx Voodoo 3

- The video driver for your video adapter is outdated.

- Your video adapter is configured to use a True Color (32-bit) color palette
  with a screen resolution of 1600 by 1200 pixels or higher.

RESOLUTION
==========

To resolve this issue, contact the manufacturer of your video adapter to inquire
about how to obtain and install the latest version of the video driver for your
video adapter.

For information about how to contact the manufacturer of your video adapter,
click the appropriate article number below to view the article in the Microsoft
Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If the issue continues to occur, download and install the latest version of the
reference driver for your video adapter from the appropriate Web site for your
video chip set manufacturer.

nVIDIA TNT2 Ultra:

  http://www.nvidia.com

3Dfx Voodoo3:

  http://www.3dfx.com

NOTE: When you install the reference driver for your video adapter, some of the
features of your video adapter may not work as expected.

MORE INFORMATION
================

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: msgame msgolf golf2001 ls2000 ls99 linksls crash quits

======================================================================
Keywords          : kbdisplay kbimu msgame 
Technology        : kbHomeProdSearch kbLinkGolfSearch kbGamesSearch kbGolfSearch
Version           : WINDOWS:; :
Issue type        : kbprb

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