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Q272186: MapPoint 2001 Err Msg: This Application Is Unable to Continue…

Article: Q272186
Product(s): Microsoft Automap
Version(s): 1.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbimu
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft MapPoint 2002 
- Microsoft MapPoint 2001 
- Microsoft Streets & Trips 2002, version 1.0 
- Microsoft Streets and Trips 2001 
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SYMPTOMS
========

When you start one of the Microsoft programs listed at the beginning of this
article, you may receive the following error message:

  This application is unable to continue because of problems accessing the
  network.

CAUSE
=====

This behavior can occur if either of the following conditions is true:

- The CD-ROM or DVD-ROM drive letter has changed since you installed the
  program.

- The network location from which you installed the program is either
  unavailable or has been changed.

RESOLUTION
==========

To work around this issue, uninstall and reinstall the program:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Click Microsoft Streets and Trips 2001 or Microsoft MapPoint 2001, and then
  click Add/Remove.

4. Follow the instructions on the screen to uninstall the program. When you are
  prompted to restart the computer, click No.

5. Insert the Microsoft Streets and Trips Setup CD-ROM or the MapPoint Setup
  CD-ROM into the CD-ROM or DVD-ROM drive, and then follow the instructions on
  the screen to install the program.

NOTE: Microsoft recommends that you use the Full installation option if you use a
removable drive that causes the CD-ROM drive letter to change every time the
removable drive is attached or removed from the computer.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: mp2001 st2001 map point amap auto-map data path different letters

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Keywords          : kbenv kberrmsg kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001 kbExpediaStreets2002 kbMapPoint2002
Version           : :1.0
Issue type        : kbprb

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