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Q271970: Cron Service May Stop Unexpectedly Because of Access Violation

Article: Q271970
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): kbenv kberrmsg
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Services for UNIX Add-On Pack 
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SYMPTOMS
========

The Cron service may stop unexpectedly after some jobs have been started. When
this occurs, the Cron service reports CreateNamedPipe error 2 or 231. Typically,
the Event log records an entry similar to the following message:

  Event Type: Error
  Event Source: CronService
  Event Category: None
  Event ID: 1001
  Date: 8/5/2000
  Time: 8:57:49 AM
  User: N/A
  Computer: LC2-LFD10
  Description: Cron Service Win32 API CreateNamedPipe failed with the error 2

CAUSE
=====

Cron.exe generates an access violation because of an insufficient error message
buffer and resultant data corruption.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date        Time    Version       Size     File name  Platform
  --------------------------------------------------------------
  12/11/2000  05:08p  5.1999.922.2  176,640  Cron.exe   Intel



For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q282858 Cron Jobs Stop Running

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

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Keywords          : kbenv kberrmsg 
Technology        : kbWinNTsearch kbWinNTServicesUnix
Version           : :
Hardware          : ALPHA x86
Issue type        : kbprb

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