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Q271794: Access Violation in RPCSS with Endpoint Mapper RPC Requests

Article: Q271794
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbnetwork kbWinNT400PreSP7Fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

If you are running RPC-server programs that communicate with their clients over
TCP and/or UDP and you are using dynamic endpoints while under load and
experiencing network problems, you may receive an access violation error message
in Rpcss.exe. When this occurs, you may need to restart the server to work
around this problem.


CAUSE
=====

This problem can occur because when information that is stored for datagram RPC
requests is freed, an invalid pointer is freed that causes the access violation
error message.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date        Time    Version        Size     File name    Platform
  -----------------------------------------------------------------
  03/21/2001  08:19p  4.0.1381.7095  602,896  Rpcrt4.dll   Alpha
  03/21/2001  08:23p  4.0.1381.7095  343,312  Rpcrt4.dll   Intel



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

======================================================================
Keywords          : kbenv kberrmsg kbnetwork kbWinNT400PreSP7Fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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