KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q271590: XFOR: Excalcon Stops Working When Notes Server Upgraded to 5.02c

Article: Q271590
Product(s): Microsoft Exchange
Version(s): 5.5 SP3
Operating System(s): 
Keyword(s): exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 16-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP3 
-------------------------------------------------------------------------------


SYMPTOMS
========

When a Lotus Notes server is upgraded to version 5.03, the Notes Client that is
located on the Exchange Server 5.5 computer can no longer obtain free and busy
information. The Notes Client user receives the following error message:

  Your schedule request timed out.

A Network Monitor trace shows that no remote procedure call (RPC) packets are
being sent from the Notes Client on the Exchange Server computer.

CAUSE
=====

When you are using the Mail50.ntf file version 5.02c or later, the domain is
appended to the end of the address. This causes the MailLookupAddress function
call not to work. The request is ignored; therefore, no RPC requests are sent
from the Exchange Server computer, and Notes users receive the time-out message.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, click the following article number to view the
article in the Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



WORKAROUND
==========

Return the mail template back to version 5.01a (Mail50.ntf).

STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Exchange Server
version 5.5 SP3. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

MORE INFORMATION
================

The following new command-line parameters are available when you are running the
Calendar Connector on a Notes server:

  excalcon ... nodomain: The domain is never appended.
  excalcon ... domain: The domain is always appended.
  excalcon ... : If neither parameter is present, the domain is appended on 5.x
  servers and not on 4.x servers.

Additional query words:

======================================================================
Keywords          : exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP3
Version           : :5.5 SP3
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.