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Q271186: WD97: Word Hangs When Started on Compaq Armada M300 or M700

Article: Q271186
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbdta
Last Modified: 10-FEB-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows, used with:
   - the operating system: Microsoft Windows 95 
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SYMPTOMS
========

When you start Word, either from a shortcut or by double-clicking a document
name in Windows Explorer, Word stops responding (hangs). You must restart the
computer.

CAUSE
=====

This problem occurs on Compaq Armada M300 and M700 notebook computers that are
running Windows 95 OSR-2.1 with the ATI Rage Mobility Driver.


WORKAROUND
==========

To work around this problem, browse to the following Compaq Web site for an
updated driver:

  http://www5.compaq.com/support/files/notebooks/us/locate/3_1009.html#Display

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prb compaq armada m300 m700 wd97 word97 win95 windows95 display hang hangs

======================================================================
Keywords          : kbdta 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Hardware          : ALPHA x86
Issue type        : kbprb
Solution Type     : kbfix

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