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Q270953: EWA2001 Err Msg: Unable to Run Encarta with Low System Resources

Article: Q270953
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Encarta Interactive World Atlas 2001 
- Microsoft Encarta Reference Suite 2001 
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SYMPTOMS
========

When you view a Dynamic Map and you click the Back button, you may receive the
following error message:

  Encarta Interactive World Atlas is unable to continue running. The problem
  may be the result of low system resources such as memory or disk space. Try
  closing other running applications or freeing up disk space before restarting
  Encarta Interactive World Atlas.

CAUSE
=====

This behavior can occur if the following conditions are true:

   - To open the Dynamic Map you clicked the "Dynamic Map" link from within an
  article.

- You are running Microsoft Windows NT 4.0.

RESOLUTION
==========

To work around this issue, click the Map button in the left column.

STATUS
======

Microsoft has confirmed this to be a problem in Encarta Interactive World Atlas
2001.

Additional query words: eiwa2001 ers2001

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2001 kbEncartaWorldAtlas2001
Version           : :
Issue type        : kbprb

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