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Q270929: Encarta Africana: Commands on Suite Menu Are Unavailable

Article: Q270929
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbui kbimu
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Encarta Reference Suite 2001 
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SYMPTOMS
========

When you click the Suite Menu in Microsoft Encarta Africana, some of the
commands are unavailable.

RESOLUTION
==========

To work around this issue, use one of the following methods:

- Use the Start menu to start the program that you want.

- Use the Integrated Find feature to find the article that you are looking for,
  and then start the program.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Reference
Suite 2001 DVD-ROM version.

MORE INFORMATION
================

You can also use the Suite Menu to start the other programs in Microsoft Encarta
Reference Suite 2001 DVD-ROM version.

Additional query words: multi multi-media media mm dimmed grayed greyed out ers2001 ea3

======================================================================
Keywords          : kbui kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2001
Version           : :
Issue type        : kbbug
Solution Type     : kbpending

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