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Q270225: WD97: Error Message: "Run-time Error ‘5’" When You Start Word

Article: Q270225
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 09-MAR-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you start Microsoft Word, you receive the following error message:

  Run-time error '5': Invalid Procedure Call or Argument.

CAUSE
=====

This error message may appear when the _stamps.dot template, which is provided
by Stamps.com, is located in your Office Startup folder.

The default location of the Office Startup folder is:

  C:\Program Files\Microsoft Office\Office\Startup

RESOLUTION
==========

To resolve this problem, upgrade to version 2.2.2 or later of the Stamps.com
Internet Postage software.

WORKAROUND
==========

To work around this problem, delete or move the _stamps.dot template from your
Startup folder. To do this, follow these steps:

1. Quit Microsoft Word.

2. In Office Startup folder, click to select _stamps.dot.

3. Do one of the following:

   - To delete _stamps.dot, click Delete on the Edit menu.

     -or-

   - To move _stamps.dot to a different folder, click Cut on the Edit menu.
     Select the folder where you want to move _stamps.dot, and then click Paste
     on the Edit menu.

4. Restart Microsoft Word.

MORE INFORMATION
================

The _stamps.dot template is installed by a third-party add-in that lets you use
Internet postage from Stamps.com in Microsoft Word. For more information, please
browse to the Stamps.com Web site at http://www.Stamps.com
(http://www.Stamps.com).

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: runtime error 5 run time

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbprb

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