KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q269559: Error Message Occurs When Installing Network Monitor 2.0

Article: Q269559
Product(s): Microsoft Windows NT
Version(s): 4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a
Operating System(s): 
Keyword(s): kbtool
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server versions 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a 
- Microsoft Windows NT Workstation versions 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a 
- Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a 
-------------------------------------------------------------------------------

SUMMARY
=======

When you install Network Monitor 2.0 or later, you may receive an error message
that states Microsoft Internet Explorer 4.0 or later must be installed on the
computer. The Network Monitor installation process then stops responding.

MORE INFORMATION
================

To install Network Monitor on Windows NT 4.0, use one of the following methods:

1. Install Internet Explorer 4.0 or later, and then install Network Monitor.

  -or-

2. Copy the following files from a computer that has Internet Explorer 4.0 or
  later installed to the System32 directory:

  Shdocvw.dll
  Shlwapi.dll

After you complete one of these steps, the installation process continues until
Network Monitor is successfully installed.

Additional query words: netmon, bloodhoound, steeleye

======================================================================
Keywords          : kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400search kbWinNTW400sp6 kbWinNTSEnt400SP6a kbWinNTW400SP6a
Version           : :4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.