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Q268487: Default Desktop Is Not Displayed For First-time User

Article: Q268487
Product(s): Microsoft Windows NT
Version(s): 2000,4.0
Operating System(s): 
Keyword(s): kbenv
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows 2000 Professional 
- Microsoft Windows 2000 Server 
- Microsoft Windows 2000 Advanced Server 
- Microsoft Windows 2000 Datacenter Server 
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SYMPTOMS
========

When a user logs on to a computer for the first time, the user's desktop may not
be the default desktop. For example, icons may not be displayed and programs may
be missing.

CAUSE
=====

This behavior can occur because the default user profile was modified or
overwritten by an unknown event. The computer system has transferred policy
settings to the user's profile, even though a policy may not be in place. The
existing user profiles, however, are unaffected by these policy settings.

RESOLUTION
==========

To resolve this behavior, restore the default user profile by means of your
backup system or from a copy of the same version of Microsoft Windows.

For additional information about profiles and policies, click the article numbers
below to view the articles in the Microsoft Knowledge Base:

  Q161334 Guide To Windows NT 4.0 Profiles and Policies (Part 1 of 6)

  Q185587 Guide To Windows NT 4.0 Profiles and Policies (Part 2 of 6)

  Q185588 Guide To Windows NT 4.0 Profiles and Policies (Part 3 of 6)

  Q185589 Guide To Windows NT 4.0 Profiles and Policies (Part 4 of 6)

  Q185590 Guide To Windows NT 4.0 Profiles and Policies (Part 5 of 6)

  Q185591 Guide To Windows NT 4.0 Profiles and Policies (Part 6 of 6)

Additional query words:

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Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Serv kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbNTTermServ400 kbNTTermServSearch kbWinAdvServSearch kbWinDataServSearch
Version           : :2000,4.0
Issue type        : kbprb

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