KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q268332: Err Msg: Setup of Certificate Server Certificate Authority Fa

Article: Q268332
Product(s): Internet Information Server
Version(s): winnt:
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT version 4.0 Option Pack 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to install Certificate Server 1.0 by using the Windows NT
Windows Option Pack (NTOP) Setup program, and you choose the Show Advanced
Configuration option, the following error message may occur:

  Setup of "Certificate Server Certificate Authority" failed. The specific
  error code is 0x350e644. Setup will continue but the component may not
  function properly.

CAUSE
=====

This error message (or similar) may occur if you chose the hash method
(algorithm) SSL3 SHAMD5 in the Advanced Configuration section of the setup
routine.

Other hash methods may encounter this same type of error message.

RESOLUTION
==========

For SSL 3.0 and 128-bit encryption support, you need to choose either SHA-1 or
MD5 (MD5 is the default hash algorithm) instead of SSL3 SHAMD5.

SSL SHAMD5 is a valid hash type, but it cannot be used to sign certificates. It
is used only during the SSL handshake, as part of the client authentication
process.

MORE INFORMATION
================

In Certificate Server 1.0, Setup enumerates all algorithms supported by the
Cryptographic Services Provider (CSP) and puts them in the visible list. This
includes hash algorithms that may or may not support signing. This allows you to
choose a hash that cannot be signed as a CA (Certificate Authority), and fails
during the Create and Sign section of the setup.

In Certificate Server 2.0 (installed though Windows 2000 Setup), the setup
routine checks if the selected Cryptographic Services Provider supports signing,
and filters out all hashes that are not designated for signing (for example SSL3
SHAMD5). Further, if the CSP does not support the new flags that are available
to distinguish hash-signing capabilities, setup does a signing test before
leaving this screen to verify that this CSP supports signing with the selected
hash. If it does not support signing on the selected hash, a warning dialog box
appears so that you can select another hash.

Additional query words: error certserver setup ca

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNT400OptionPack
Version           : winnt:
Issue type        : kbprb
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.