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Q267995: XCLN: Outlook 8.03 Cannot Connect to Exchange Server 5.5

Article: Q267995
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 27-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to log on to Exchange Server 5.5, using Microsoft Outlook 8.03
running on a Microsoft Windows NT 4.0-based client computer, the server may not
be able to resolve your mailbox name during the name-checking process, and you
cannot connect.

CAUSE
=====

This issue can occur when the Remote Procedure Call (RPC) service is not running
on the client computer.

RESOLUTION
==========

To resolve this behavior, install the RPC service, and then restart the client
computer.

Additional query words:

======================================================================
Keywords          :  
Component         : RPC
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb
Solution Type     : kbfix

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