KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q267853: Err Msg: Installation of This Application Has Been Corrupted

Article: Q267853
Product(s): Microsoft Automap
Version(s): 
Operating System(s): 
Keyword(s): kbenv kberrmsg kbimu
Last Modified: 02-JUL-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft MapPoint 2001 
- Microsoft Streets and Trips 2001 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start one of the programs listed at the beginning of this article, you
may receive the following error message:

  The installation of this application has become corrupted. Run Setup again
  from the location from which you originally installed it. (5-40003-7)

CAUSE
=====

This behavior can occur if registry settings for Microsoft Office 2000 templates
are incorrect.

RESOLUTION
==========

To resolve this issue, change the path to the folder in which templates are
saved in Microsoft Word 2000. To do this:

1. Start Word 2000.

2. On the Tools menu, click Options.

3. Click the File Locations tab.

4. Under "File types", click "User templates",and then click Modify.

5. In the Folder name box, type the following:

Windows 95, Windows 98, or Windows Millennium Edition:

  "c:\windows\application data\microsoft\templates" (without the quotation
  marks)

Windows 2000:

  "c:\winnt\profiles\allusers\application data\microsoft\templates" (without
  the quotation marks)

Windows XP:

  "c:\windows\profiles\allusers\application data\microsoft\templates" (without
  the quotation marks)

6. Click OK, and then click OK again.

7. Quit Word 2000.

The program should now start successfully.

Additional query words: mp2001 st2001 map point streets trips installs

======================================================================
Keywords          : kbenv kberrmsg kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbMapptSearch kbMapPoint2001 kbExpediaStreets2001
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.