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Q267834: "Terminal Service Client Disconnected" Message Connecting to TS

Article: Q267834
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbenv kbtool
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you try to log on to a Terminal Server client session, you may receive the
following error message:

  Terminal Service Client Disconnected
  The connection to the server has timed out. Try connecting to the terminal
  server again.

When this issue occurs, you see a computer with a state of "Down" on the Sessions
tab in the Terminal Server Administration tool on the server.

CAUSE
=====

This behavior can occur if there is a mapped network drive letter as the first
entry in the PATH environment variable. For example, this behavior can occur if
a network drive is mapped as drive X, and the PATH statement is:

  PATH=x:\<sharename>;c:\winnt;...

WORKAROUND
==========

Change the PATH variable so that the mapped network drive letter is not the
first entry.

STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.


Additional query words: services ts

======================================================================
Keywords          : kbenv kbtool 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbprb

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