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Q267578: Access Violation in Lsass.exe in Windows NT 4.0 in Mixed Domain

Article: Q267578
Product(s): Microsoft Windows NT
Version(s): 2000,2000 SP1,2000 SP2,4.0
Operating System(s): 
Keyword(s): kbSecurity kbWinNT400PreSP7Fix kbWin2000sp3fix
Last Modified: 15-AUG-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Advanced Server 
- Microsoft Windows versions 2000, 2000 SP1, 2000 SP2 Server 
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IMPORTANT: This article contains information about modifying the registry. Before you 
modify the registry, make sure to back it up and make sure that you understand how to restore 
the registry if a problem occurs. For information about how to back up, restore, and edit the 
registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

You may receive a Dr. Watson error message in Lsass.exe on a Windows NT 4.0
based server in a Microsoft Windows 2000-based domain.

CAUSE
=====

There is a problem in Lsass.exe performing security ID (SID) to name lookups in
a Windows 2000-based domain which causes heap corruption. The problem occurs in
some circumstances when a deleted domain SID is the first in a list of
permissions or local groups on the Windows NT 4.0 member server and there is an
Lsa Lookup SID to Name request to the Windows 2000 Domain Controller and the SID
no longer exists in the Domain.

RESOLUTION
==========

Windows NT 4.0
--------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this problem,
Microsoft recommends that you wait for the next Windows NT 4.0 Service Pack that
contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The typical support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

  Date        Time    Size     File name   Platform
  -------------------------------------------------
  07/10/2000  08:14p  155,920  Lsasrv.dll  Intel



Windows 2000
------------

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:

  Q260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or
later:

  Date         Time       Version        Size       File name
  --------------------------------------------------------------------------
  5/31/2001    11:13p    5.0.2195.3663  501,520    Lsasrv.dll (56-bit)
  5/31/2001    03:30p    5.0.2195.3649  354,576    Advapi32.dll
  5/31/2001    03:37p    5.0.2195.3649  519,440    Instlsa5.dll
  5/31/2001    03:31p    5.0.2195.3649  142,608    Kdcsvc.dll
  5/30/2001    02:55p    5.0.2195.3649  209,008    Kerberos.dll
  5/29/2001    09:26a    5.0.2195.3649   69,456    Ksecdd.sys
  5/29/2001    09:26a    5.0.2195.3649  501,520    Lsasrv.dll
  5/29/2001    09:26a    5.0.2195.3649   33,552    Lsass.exe
  5/31/2001    03:31p    5.0.2195.3652  908,560    Ntdsa.dll
  5/31/2001    03:31p    5.0.2195.3649  382,736    Samsrv.dll


NOTE: If the Windows NT 4.0 Hotfix is installed on the Windows NT 4.0 member
servers, then it is not neccesary to install the Windows 2000 Hotfix on the
Windows 2000 domain controllers.

You should install the Windows 2000 hotfix only on the domain controllers. To
implement this fix, install the hotfix and add the following value in the
registry on the Windows 2000-based domain controllers.

1. Start Registry Editor (Regedt32.exe).

2. Locate the following key in the registry:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA

3. On the Edit menu, click Add Value, and then add the following registry value:

  Value name: LsaLookupReturnSidTypeDeleted
  Data type: REG_DWORD
  Radix: Hexidecimal
  Value: 1

4. Quit Registry Editor and reboot the computer.

For additional information about how to install Windows 2000 and Windows 2000
hotfixes at the same time, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Windows 2000 Service Pack 3.



Additional query words: master resource account trust missing dropdown box

======================================================================
Keywords          : kbSecurity kbWinNT400PreSP7Fix kbWin2000sp3fix 
Technology        : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbWinAdvServSearch kbWin2000AdvServSP2 kbWin2000AdvServSP1 kbwin2000ServSP1 kbwin2000ServSP2
Version           : :2000,2000 SP1,2000 SP2,4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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