KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q267238: XADM: Directory Service Does Not Start After Restore Operation

Article: Q267238
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 04-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you restore the information store or the directory database, the services
for these items do not start, and the following message is logged in the
Application event log:

  The errors JET_errDatabaseCorrupted (-1206 = 0xfffffb4a = 4294966090) and
  JET_errDatabaseInconsistent (-550 = 0xFFFFFDDA = 4294966746)

In addition, if you use the Eseutil tool with the /r option, the tools fails.

CAUSE
=====

This error message described in the "Symptoms" section is a generic message; it
can occur if you restore a database to a recovery server and databases already
exist in the database folders. In this case, the database on the tape is not
actually corrupted.

RESOLUTION
==========

To resolve this issue, restore the database in an empty corresponding database
folder. For example, if the directory service does not start, stop the directory
service, rename the existing Dsadata folder on all drives, create new Dsadata
folders on the drives, and then perform another restore operation.

Additional query words: JET ESE damage exch2kp2w

======================================================================
Keywords          : kberrmsg 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.