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Q266531: Encarta 2001: Video Unexpectedly Restarts in Full-Screen Mode

Article: Q266531
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbdisplay kbimu
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Encarta Reference Suite 2001 
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SYMPTOMS
========

When you play a video clip that is included with Microsoft Encarta Reference
Suite 2001 DVD-ROM version, the video clip may unexpectedly restart in
full-screen mode.

RESOLUTION
==========

To work around this issue, reduce the desktop size and the color palette setting
in Microsoft Windows:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. Move the "Screen area" slider to "800 by 600 pixels" or lower.

5. In the Color Palette or Colors box, click High Color (16 bit) or lower.

6. Click OK, and then close Control Panel.

7. If you are prompted to restart the computer, do so.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Reference
Suite 2001 DVD-ROM version.

Additional query words: multi multi-media media mm ers small window movie

======================================================================
Keywords          : kbdisplay kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2001
Version           : :
Issue type        : kbprb

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