KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q266255: XCLN: Default .pst File Creation Path Needs to Be Configurable

Article: Q266255
Product(s): Microsoft Exchange
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Outlook 2000 
- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


IMPORTANT: This article contains information about modifying the registry. Before you 
modify the registry, make sure to back it up and make sure that you understand how to restore 
the registry if a problem occurs. For information about how to back up, restore, and edit the 
registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When you add personal folder files to your e-mail profile, the default path is
the following:

  Application Data\Microsoft\Outlook

You can change this path manually, but the path always defaults to the preceding
path. You cannot change this path default to another path.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Microsoft Office 2000 service release that
contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

Component: Outlook

Depending on whether or not you have the Outlook Security Patch on installed on
you computer, you will need different fixes; however both sets of fixes require
Outlook 2000 Service Release 1 (SR1) to be installed.

The Security Patch version of this fix is 2115.
The non-Security Patch version of this fix is 2439.

The fixes include two Client.msp files and two Admin.msp files. One .msp file is
the Outlook portion of the fix and the other is the MAPI portion of the fix. You
must install both .msp files.

Files included with the 2115 fix:

  OQFE7760_Admin.msp
  OQFE7760_Client.msp
  OQFE7772_Admin.msp
  OQFE7772_Client.msp

Files included with the 2439 fix:

  OQFE7772_Admin.msp
  OQFE7772_Client.msp
  OQFE7819_Admin.msp
  OQFE7819_Client.msp

+------------------------------+
| File name   | Version        | 
+------------------------------+
| Mspst32.dll | 5.05.3138.0000 | 
+------------------------------+
| Outllib.dll | 9.00.00.4326   | 
+------------------------------+

After the correct files are in place, you must add the ForcePSTPath string value
to the following registry key:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

  HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0\Outlook

  Value name: ForcePSTPath
  Value data (SZ): <drive>:\<path>\

The following example changes the default path to the C:\Allpsts folder:

Value name: ForcePSTPath
Value data (SZ): c:\allpsts

1. Click Start, point to Run, and then type "regedit" (without the quotation
  marks) to start Registry Editor.

2. Locate the following registry key:

  HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0\Outlook\

3. On the Edit menu, point to New, click String Value, and then add the
  following registry value:

  Name: ForcePSTPath

4. Locate and select the following key in the registry:

  HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0\Outlook\ForcePSTPath

5. In the right-pane, double-click the ForcePSTPath icon.

6. In the Value data box, type the drive letter and folder path in which you
  want the Personal Folder files to be created in. In this example, c:\allpsts.
  Click OK.

7. Quit Registry Editor.



STATUS
======

Microsoft has confirmed that this is a problem in Microsoft Outlook 2000.

Additional query words: OL2000

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlook2000Search kbZNotKeyword3
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.