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Q265411: SMS: DDM Hangs on Secondary Site Performing Full Refresh

Article: Q265411
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2
Operating System(s): 
Keyword(s): kbenv kbtool kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP3fix kbsms200SP3fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 
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SYMPTOMS
========

Discovery Data Manager (DDM) may stop responding (hang) on a secondary site
server while it is processing a queue of .pdr files that have been received from
the parent primary site. The following entry is the last entry in the Ddm.log
file:

  Processing full refresh...

CAUSE
=====

This problem can occur if the queue of .pdr files is incorrectly enumerated.
When this occurs, DDM continuously loops.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 3.


Additional query words: prodsms

======================================================================
Keywords          : kbenv kbtool kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200preSP3fix kbsms200SP3fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2
Version           : :2.0,2.0 SP1,2.0 SP2
Issue type        : kbbug
Solution Type     : kbfix

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