Q265270: SMS: Assigned Programs Are Not Started After SMS Installation
Article: Q265270
Product(s): Microsoft Systems Management Server
Version(s): 2.0 SP2
Operating System(s):
Keyword(s): kbsms200 kbsms200bug kbsms120 kbsms120bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server version 2.0 SP2
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SYMPTOMS
========
After you initial System Management Server (SMS), installation pending
advertisements are not run until one of the following events occurs:
- If the user logs off and then logs back on.
-or-
- If the user opens the Advertised Programs tool in Control Panel.
-or-
- If the user manually starts Launch32.exe
This problem occurs only if the user has low permission levels on a computer that
is running Windows 2000.
CAUSE
=====
This problem can occur because the SMS client depends on the presence of
Launch32.exe to determine if a user is logged on.
When a user with low permission levels installs the SMS client software, the
installation does not work before Launch32.exe is run. The installation is later
completed remotely by the site server; however, because Launch32.exe is not
running, the user who is logged on is not detected and software distribution
that depends on this state does not occur.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next SMS service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English-language version of this fix should have the following file
attributes or later:
Date Time Size File name Platform Version
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06/10/2000 08:50a 233,312 Abnwcli.dll Intel 2.0.1493.2147
06/10/2000 08:50a 259,936 Bindclin.dll Intel 2.0.1493.2147
06/10/2000 09:05a 369,920 Boot32nd.exe Intel 2.0.1493.2150
06/10/2000 09:05a 369,920 Boot32nw.exe Intel 2.0.1493.2150
06/10/2000 09:05a 369,920 Boot32wn.exe Intel 2.0.1493.2150
06/10/2000 10:10a 1,323,921 Ccmcore.exe Intel 2.0.92.1
06/10/2000 10:10a 3,377,845 Clicore.exe Intel 2.0.1493.2163
06/10/2000 09:05a 128,864 Cliex32.dll Intel 2.0.1493.2150
06/10/2000 09:20a 87,920 Clisvcl.exe Intel 2.0.1493.2153
06/10/2000 10:10a 8,512 Cliver.exe Intel 2.0.1493.2163
06/10/2000 10:10a 67 Compverbase.ini Intel
06/10/2000 08:50a 157,536 Falclin.dll Intel 2.0.1493.2147
06/10/2000 08:50a 338,272 Mslmclin.dll Intel 2.0.1493.2147
06/10/2000 08:50a 269,664 Ndsclin.dll Intel 2.0.1493.2147
11/09/1999 07:53p 762,688 Preinst.exe Intel 2.0.1250.7
06/10/2000 09:05a 541,920 Smsman.exe Intel 2.0.1493.2150
06/10/2000 08:50a 411,920 Abnwcli.dll Alpha 2.0.1493.2147
06/10/2000 09:05a 580,368 Boot32nd.exe Alpha 2.0.1493.2150
06/10/2000 09:05a 580,368 Boot32nw.exe Alpha 2.0.1493.2150
06/10/2000 09:05a 580,368 Boot32wn.exe Alpha 2.0.1493.2150
06/10/2000 10:10a 1,925,707 Ccmcore.exe Alpha 2.0.92.1
06/10/2000 10:10a 4,423,071 Clicore.exe Alpha 2.0.1493.2163
06/10/2000 09:05a 203,536 Cliex32.dll Alpha 2.0.1493.2150
06/10/2000 09:20a 124,688 Clisvcl.exe Alpha 2.0.1493.2153
06/10/2000 10:10a 13,584 Cliver.exe Alpha 2.0.1493.2163
06/10/2000 10:10a 67 Compverbase.ini Alpha
06/10/2000 08:50a 286,480 Falclin.dll Alpha 2.0.1493.2147
06/10/2000 08:50a 578,832 Mslmclin.dll Alpha 2.0.1493.2147
06/10/2000 09:05a 838,928 Smsman.exe Alpha 2.0.1493.2150
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
these files may also contain additional files.
How to Use the Hotfix Installer:
NOTE: You can use this method only on Intel-based computers.
1. Copy the hotfix folder structure to a local folder on your site server or to
a share on your network. It is important to keep the folder structure intact
because the Q265270.exe update is dependant on the folder structure. The
Q265270.exe file is a Microsoft Windows Installer file that updates specific
files on your site server.
2. Log on to your site server by using an account with administrative
privileges.
3. On the site server, close the Systems Management Server Administrator
console.
4. Run the Q265270.exe file and follow the directions in the wizard.
How to Manually Install the Hotfix:
NOTE: You can use this method for both Intel-based and Alpha-based primary site
servers.
1. Copy the hotfix folder structure to a local folder on your site server or to
a share on your network.
2. Close the Systems Management Server Administrator console.
3. Stop all SMS services.
4. Copy the following files from the appropriate hotfix folder to the specified
path, where <Platform> is either I386 or Alpha. A site server that is
running on an Intel-based platform needs only the hotfix files from the I386
hotfix folder. A site server that is running on an Alpha-based platform needs
only the hotfix files from the Alpha hotfix folder.
SMS\Bin\<Platform> folder:
Abnwcli.dll
Abnwsvr.dll
Baseobj.dll
Bindclin.dll
Boot32nd.exe
Boot32nw.exe
Boot32wn.exe
SMS\Bin\<Platform>\00000409 folder:
Smsman.exe
SMS\Bin\<Platform>\System32 folder:
Mfc42.dll
Mfc42u.dll
Msvcirt.dll
Msvcrt40.dll
Inboxes\Clicomp.src\Licmtr\<Platform> folder:
Msvcrt.dll
SMS\Licmtr\Odbc\<Platform> folder:
Msvcrt40.dll (in the SMS\Bin\<Platform>\System32 folder)
SMS\Inboxes\Clicomp.src\Base\<Platform> folder:
Ccmcore.exe
Clicore.exe
SMS\Inboxes\Clicomp.src\Base folder:
Comp1130.ini
SMS\Inboxes\Clicomp.src\Smsapm32\<Platform> folder:
Apasetup.exe
SMS\Inboxes\Clicomp.src\Smsapm32 folder:
Comp1103.ini
SMS\Inboxes\Clicomp.src\Swdist folder:
Comp1103.ini
SMS\Inboxes\Clicomp.src\Swdist\<Platform> folder:
Swdist.exe
5. Restart the SMS_SITE_COMPONENT_MANAGER service.
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.
Additional query words: prodsms
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Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug
Technology : kbSMSSearch kbSMS200SP2
Version : :2.0 SP2
Issue type : kbbug
Solution Type : kbfix
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