Q265019: WD97: Modified Date Changes After Closing Doc from Outlook
Article: Q265019
Product(s): Word 97 for Windows
Version(s):
Operating System(s):
Keyword(s): kbOffice97preSR3fix
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Outlook 2000
- Microsoft Outlook 97
- Microsoft Outlook 98
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NOTE: The information in this article applies to the
Japanese version(s) of Word 97.
SYMPTOMS
========
After you open and close a Microsoft Word 97 document from Microsoft Outlook,
the modified date for the document is updated, although you did not modify the
document before you closed it.
CAUSE
=====
The document is in a MAPI (Messaging Application Programming Interface) folder,
and Word AutoSave is turned on (enabled). When Word automatically saves the
document, Word also sends a message to Outlook. Outlook interprets the message
to mean that the file has been modified.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
The Japanese version of this fix should have the following file attributes or
later:
Date Time Version Size File name Platform
---------------------------------------------------------------------
08/16/2000 12:21p 0.0.0.0000 4,022 Readme.txt x86
08/22/2000 02:00p 5.0.2919.6307 3,361,600 Wdqfe2067.exe x86
After the hotfix is installed, the following files will have the listed
attributes or later:
Date Time Version Size File name Platform
---------------------------------------------------------------------
08/10/2000 03:33p 8.0.0.8010 5,628,176 WinWord.exe x86
08/10/2000 03:42p 8.0.0.8010 2,149,136 Wwintl32.dll x86
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: word97 wd97 modifieddate outlook
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Keywords : kbOffice97preSR3fix
Technology : kbWordSearch kbOutlookSearch kbWord97 kbWord97Search kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3
Version : :
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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