KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q264904: Age of Empires II: Map on Game Screen Scrolls Up Unexpectedly

Article: Q264904
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s): 
Keyword(s): kbdisplay kbui aoe kbimu msgame
Last Modified: 12-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Age of Empires II: The Age of Kings, version 2.0 
- Microsoft Age of Empires II Expansion: The Conquerors 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you play Microsoft Age of Empires II: The Age of Kings, the map on the game
screen may scroll up unexpectedly.

CAUSE
=====

This behavior can occur if the video driver for your video adapter is outdated.

RESOLUTION
==========

To resolve this issue, contact your hardware manufacturer to inquire about how
to obtain and install the latest version of the video driver for your video
adapter.

For information about how to contact your hardware manufacturer, click the
appropriate article number below to view the article in the Microsoft Knowledge
Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION
================

To identify the manufacturer and model of your video adapter:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Device Manager tab.

4. Click the PLUS SIGN (+) next to "Display adapters" to expand the branch.

5. Under the "Display adapters" branch, note the manufacturer and model of your
  video adapter, and then click OK.

6. Close Control Panel.

Additional query words: 2.00 msgame aoe2 aok shifts rolls moves

======================================================================
Keywords          : kbdisplay kbui aoe kbimu msgame 
Technology        : kbHomeProdSearch kbGamesSearch kbAOESearch kbAOE2Kings
Version           : :2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.