KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q264742: Inactive LUs May Cause SnaPrint Service Utilization to Increase

Article: Q264742
Product(s): Microsoft SNA Server
Version(s): WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 
-------------------------------------------------------------------------------

SYMPTOMS
========

If the LU that is being used by an SNA Server print session is inactive, the
SnaPrint service keeps trying to activate the session. The status of the print
session remains pending.

When many LUs are inactive and many print sessions are pending, the CPU
utilization may reach 90 percent or higher. Task Manager shows that the SnaPrint
service is using most of the processor time.

CAUSE
=====

The SnaPrint session waits for the LU to become available, and then the SnaPrint
service activates the print session.

WORKAROUND
==========

If you stop some of the pending print sessions, the amount of CPU utilization
should decrease.

STATUS
======

This behavior is by design for cases where the SNA Server is restarted, but the
SnaPrint Server is not restarted.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version           : WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.