KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q264573: IIS 5.0 May Cause an Access Violation in W3svc.dll Using DAV

Article: Q264573
Product(s): Internet Information Server
Version(s): winnt:5.0
Operating System(s): 
Keyword(s): kberrmsg kbtool kbWin2000SP2Fix
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use DAV performance counters, it is possible that Internet Information
Services version 5.0 may generate an access violation error message when the DAV
performance data has recently grown in size.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or
later:

  Date      Time    Version        Size    File name     Platform
  ---------------------------------------------------------------
  05-19-2000 4:50PM 5.0.2195.2096  356,112 W3svc.dll     x86


STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Server 4.0.
This problem was first corrected in Windows 2000 Service Pack 2.


Additional query words:

======================================================================
Keywords          : kberrmsg kbtool kbWin2000SP2Fix 
Technology        : kbiisSearch kbiis500
Version           : winnt:5.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.