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Q264339: XADM: Event ID 2037 Creating Mailbox After Applying Q254805 Fix

Article: Q264339
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

After you apply the Exchange Server Administrator program Exchange Server 5.5
post-Service Pack 3 fix that is described in the following Knowledge Base
article

  Q254805 XADM: Exchange Server 5.5 Post-SP3 Administrator Program Fixes
  Available

Exchange Server may generate the following event message:

  ID: 2037

  Type: Error

  Source: MSExchangeSA

  Description: The file version of
  \address\<proxy_address_type>\<processor>\<proxy>.dll
  installed on the local server is not current. Unable to locate a correct
  version on any server in the site.

The following informational event 2036 message may also be logged:

  The file version of
  c:\exchsrvr\address\address\<proxy_address_type>\<processor>\<proxy>.dll
  looking at servers in site for a current version.

The following error message may also be displayed:

  An error occurred while processing an e-mail address.

The error message also references the following ID:

  ID no: C1030b35

CAUSE
=====

This issue can occur because the fix updates the .dll files, but does not update
the directory information, specifically the File-Version attribute on the
address generators.

RESOLUTION
==========

To resolve this issue, modify the File-Version attribute of the address
generators. For additional information about how to modify the File-Version
attribute, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q158336 XADM: Modifying Version Values for Proxy Address Generator

MORE INFORMATION
================

Some examples of proxy generator .dll files are Inproxy.dll and Pcproxy.dll. For
example, the event ID 2037 message description may state the following:

  The file version of \address\smtp\i386\inproxy.dll installed on the local
  server is not current. Unable to locate a correct version on any server in
  the site.

Additional query words: hotfix postsp3 admin proxy generator smtp x400

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

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