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Q264162: XFOR: Internet Mail Service Won’t Start on Windows 2000 Cluster

Article: Q264162
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1,5.5 SP2,5.5 SP3
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 exc55sp3
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3 
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SYMPTOMS
========

When you configure the Internet Mail Service on a Microsoft Windows 2000
Server-based computer that is a part of a cluster set, the Internet Mail Service
may not start and you may receive the following error message:

  Could not start. Service did not return an error.
  This could be an internal Windows error or an internal service error.

CAUSE
=====

This issue can occur if the cluster service is configured to use network
configuration when network configuration is not available. The Internet Mail
Service cannot start successfully.

RESOLUTION
==========

To resolve this issue:

1. Start the Cluster Manager utility.

2. Click the group that contains the Exchange Server services.

3. Click the Internet Mail Service, and then open the Internet Mail Service
  properties.

4. Click to clear the Use Network Configuration check box.


Additional query words: xmrp IMS

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Keywords          : exc55 exc55sp1 exc55sp2 exc55sp3 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3
Version           : :5.5,5.5 SP1,5.5 SP2,5.5 SP3
Issue type        : kbprb

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