Q263916: XFOR: MS Mail Connector Stops Unexpectedly While Viewing Queue

Article: Q263916
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you view the message queue for a connection to a particular postoffice in
the properties for the Microsoft Mail Connector and then press the ALT key, the
Microsoft Mail Connector may stop unexpectedly with a call stack that indicates
that the issue occurred in the Conadmin.dll file.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

MORE INFORMATION
================

To view the message queue for a connection to a particular Microsoft Mail
postoffice in the Exchange Server Administrator program:

1. Start the Administrator program. Click Start, point to Programs, point to
  Microsoft Exchange, and then click Microsoft Exchange Administrator.

2. In the left pane, click the Connections object under the appropriate site. In
  the right pane, click the Microsoft Mail Connector, and then on the File
  menu, click Properties. Note that the Connections object appears under the
  Configuration object.

3. Click the Connections tab, click the connection that you want to view, and
  then click Queue.

Additional query words: crash hang

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Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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