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Q263890: XWEB: OWA Hangs During Log On If One Server Is Unavailable

Article: Q263890
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If multiple Exchange Server computers service Outlook Web Access (OWA) and one
of those servers becomes inaccessible, OWA stops responding (or "hangs") for the
users that are trying to log on to the inaccessible server and also the users
that are trying to log on to the other servers until the attempt to log on to
the inaccessible server times out.

RESOLUTION
==========

This behavior is by design.

MORE INFORMATION
================

OWA also stops responding when the Microsoft Windows NT domain is synchronized.
During this replication process no OWA users are authenticated, which causes OWA
to stop responding.


Additional query words:

======================================================================
Keywords          :  kbbuglist
Component         : Kluane
Technology        : kbOutlookSearch kbOWASearch kbOWA550
Version           : WINDOWS:5.5
Hardware          : ALPHA x86
Issue type        : kbprb

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