KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q263846: Secondary Site Installation May Not Work with Terminal Services

Article: Q263846
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbsetup kbsms200
Last Modified: 20-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

On a Microsoft Windows 2000-based server running Terminal Services in
Application Server mode, you attempt to install a secondary site from the
primary site using the Secondary Site Installation Wizard.

This attempted installation may cause the Smssetup.log file on the secondary site
to display the following log entry on your computer system:

  Setup has detected that Windows Terminal Server is running on this computer
  and the current user session is in the Execute mode. You must set the current
  user session to the Install mode in order to run Microsoft Systems Management
  Server (SMS) Setup.

CAUSE
=====

This behavior can occur because the Terminal Services-based server is not in
Install mode when the SMS Setup program is run.

WORKAROUND
==========

To work around this behavior, perform the following instructions: when Terminal
Services is running in Application Server mode, the secondary site must be
installed on the local server directly from an SMS installation location.
However, before you use the SMS Setup program, run the change user /install
command.

Additional query words: prodsms

======================================================================
Keywords          : kbsetup kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.