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Q263835: XCON: MTA Stops (Event ID 9411), Free Disk Space More Than 10 MB

Article: Q263835
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 20-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Microsoft Exchange Message Transfer Agent (MTA) service stops responding and
reports Event ID 9411 in the application event log:

  Event 9411
  The MTA is terminating because the disk where MTADATA is located has less than
  10 MB of space, or an error occurred while trying to check for free space on
  the disk. If disk space is low, free up some disk space and restart the MTA.

When you check the amount of free hard disk space, it far exceeds the 10
megabytes (MB) of space that the MTA requires to function properly.

CAUSE
=====

The page file, Mtadata, is located on a disk that has little remaining free
space but the amount of free disk space is being reported as more than 10 MB.

RESOLUTION
==========

Move the page file to a drive with a larger quantity of free space.

MORE INFORMATION
================

For additional information about MTA errors, click the article number below to
view the article in the Microsoft Knowledge Base:

  Q173458 XCON: Event ID 9406 Occurs When Memory or Free Disk Space is Low

Additional query words:

======================================================================
Keywords          : exc55 
Component         : MTA
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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