KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q263708: SMS: Event ID 7016 with Remotely Possible or ControlIT Software

Article: Q263708
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200
Last Modified: 20-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When you perform a hardware inventory on a system that has Remotely Possible or
ControlIT software installed, the system event log may log the following
message:

  Event ID: 7016
  Source: Service Control Manager
  Type: Error
  Category: None
  Description:
  The ControlIT service has reported an invalid current state 0.

MORE INFORMATION
================

The event ID does not affect the functionality of Systems Management Server
2.0.

Remotely Possible has been renamed ControlIT. Information about ControlIT and
Computer Associates can be found at the Computer Associates Web site:

  http://www.cai.com

Computer Associates International, Inc. (CA) acquired Avalan Technology, Inc.,
and its product, the Remotely Possible family of remote control software, in
November, 1997.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.