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Q263681: SMS: MSI App May Not Install Correctly w/ NT AutoLogon

Article: Q263681
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s): 
Keyword(s): kbinterop kbClient kbConfig kbServer kbsms200 kbsms200bug kbsms200fix kbAdvertisement k
Last Modified: 25-JUN-2000

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1 
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SYMPTOMS
========

When you use Systems Management Server 2.0 (SMS) to deploy a Microsoft Installer
(MSI) application that requires a restart to Microsoft Windows NT 4.0 Server or
Workstation using the autologon functionality, the MSI Setup may either not
complete, or leave the machine in an unknown state. Either one, or both of these
events may occur.

CAUSE
=====

When SMS restarts the client computer, a log-off process occurs before the
restart initiates. When autologon is used, the client actually logs back on
immediately after being logged off before the system shutdown is called.

This behavior causes the "RunOnce" sections of the registry to be executed before
the computer restarts, leaving the computer in an unknown state.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:

  Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0 and 2.0 SP1. This problem was first corrected in Systems Management
Server version 2.0 Service Pack 2.


Additional query words: prodsms

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Keywords          : kbinterop kbClient kbConfig kbServer kbsms200 kbsms200bug kbsms200fix kbAdvertisement kbPackage kbSoftwareDist kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1
Version           : winnt:2.0,2.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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