KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q263636: Unable to Promote BDC to PDC Event ID 5516 and 3096

Article: Q263636
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtool
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

Your computer system's backup domain controller cannot be promoted to a primary
domain controller through the server manager and the domain is unavailable to
manage. Your computer system's event log contains the following error messages:

  Event ID 3096 The Windows NT domain controller for this domain could not be
  located.

  Event ID 5516 The computer or domain <computername> trusts domain
  <domainname>. This may be an indirect trust. However,
  <computername> and <domainname> have the same security
  identifier. NT should be reinstalled on <domainname> or
  <computername>.

CAUSE
=====

A trust relationship is configured from the backup domain controller to the
domain to which the backup domain controller is a member.

RESOLUTION
==========

To resolve this behavior, you must delete the trust relationship between the
backup domain controller and the domain by performing the following steps:

1. Start User Manager for Domains.

2. Click Policies, and then click Trust Relationships.

3. Remove Trust Relationships for the domain.

4. Start Server Manager.

  The domain should be available.

5. Select the backup domain controller to be promoted.

6. Click Computer, and then click "Promote to Primary Domain Controller".

Additional query words:

======================================================================
Keywords          : kbenv kberrmsg kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.