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Q263563: XCON: Domain Defined Attributes Value Is Not Displayed in NDR

Article: Q263563
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you send an X.400 message to a distribution list and the message cannot be
delivered to one of the recipients, the non-delivery report (NDR) that you
receive may not contain the Domain Defined Attributes (DDA) value from the
recipient's address. As a result, you cannot determine which recipient did not
receive the message.

CAUSE
=====

When you send an X.400 message through an Exchange Server computer, the message
transfer agent (MTA) moves each recipient's distinguished name (DN) from the DDA
value to the X.500 portion of the originator/recipient (O/R) address. The MTA
moves the DN back to the DDA value before sending the recipient information to
the information store, but when the recipient report is generated, this DN is
not removed from the DDA value. When the recipient report is sent to the
information store using the X.400 Application Programming Interface (XAPI), the
DN is removed because it is not an Exchange DN. Because the DDA value no longer
exists, it cannot be displayed in the NDR.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

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Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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