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Q263534: XGEN: Err. Mssg. When Using the Global Address List Modify Tool

Article: Q263534
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 27-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you connect to an Internet Information Service (IIS) server on which the
Global Address List Modify for Web tool is installed in a virtual directory, you
may receive the following error message:

  Error: Permission Denied Restart your browser and enter the proper logon name
  and password

CAUSE
=====

This issue can occur because the Allow Anonymous Access option must be disabled
for the virtual directory in which the Global Address List Modify for Web tool
pages are installed.

RESOLUTION
==========

To resolve this issue:

1. Start Internet Services Manager.

2. Locate the virtual directory in which the pages for the Global Address List
  Modify for Web tool are installed.

3. Click the Security tab, and then click to clear the Allow Anonymous Access
  check box.

NOTE: Also disable Windows NT Challenge/Response authentication (NTLM). The only
authentication must be set to Basic (Clear Text) authentication.

MORE INFORMATION
================

For additional information about how to set up the Global Address List Modify
for Web tool, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q242223 XADM: How to Install and Use the Global Address List Modify for Web
  Tool

Additional query words: GAL MOD

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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