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Q263388: SMS: Cordless Mouse May Not Work After Remote Control Install

Article: Q263388
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0 SP2
Operating System(s): 
Keyword(s): kbsms200 kbsms200preSP3
Last Modified: 30-JUL-2000

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 SP2 
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SYMPTOMS
========

This symptom occurs with Windows 2000-based computers with the Microsoft
Cordless Mouse. After you install remote control on a Systems Management Server
client, the Microsoft Cordless Mouse may not work.

CAUSE
=====

This occurs with 3.0 beta versions of the IntelliPoint mouse drivers.

WORKAROUND
==========

Reinstall the mouse driver to restore pointer function. Use version 3.1 or
higher of the IntelliPoint mouse driver.

Additional query words: prodsms

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Keywords          : kbsms200 kbsms200preSP3 
Technology        : kbSMSSearch kbSMS200SP2
Version           : winnt:2.0 SP2
Issue type        : kbprb
Solution Type     : kbnofix

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