KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q263382: SMS: Logical Disk Has Two Instances of Each Drive After Upgrade

Article: Q263382
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1,2.0 SP2
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbUpgrade kbsms200preSP3
Last Modified: 06-AUG-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you upgrade a Systems Management Server (SMS) site from SMS 1.2 to SMS 2.0,
you may see two instances of each drive when you click Logical Disks in Resource
Explorer after you run hardware inventory on the client that you upgraded. This
is true for hard disks, floppy disk drives, and CD-ROM drives.

CAUSE
=====

The SMS 1.2 disk data is not removed by SMS 2.0 during the upgrade of the client
hardware inventory data.

WORKAROUND
==========

Run the following query against the SMS 2.0 site database to remove the SMS 1.2
logical disk data.

NOTE: Back up your SMS site database before you run this query.

  

  delete ld1
  from logical_disk_data ld1
  join logical_disk_data ld2 
 on ld1.MachineID=ld2.MachineID
  and substring(ld1.DeviceID0,1,1)=substring(ld2.DeviceID0,1,1)
  where ld1.TimeKey < ld2.TimeKey

You can run this query in either ISQL_w (for Microsoft SQL Server 6.5) or SQL
Query Analyzer (for SQL Server 7.0).

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

This problem can cause inaccurate reporting when you query clients for free
space. The SMS 1.2 disk data is never updated and reflects the free space at the
time that you upgrade to SMS 2.0.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug kbUpgrade kbsms200preSP3 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2
Version           : winnt:2.0,2.0 SP1,2.0 SP2
Issue type        : kbbug
Solution Type     : kbnofix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.