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Q263359: SMS: When Deleting an Ad You Receive "No Status" Error Message

Article: Q263359
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbsms200preSP3
Last Modified: 20-OCT-2000

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 
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SYMPTOMS
========

If you try to delete an advertisement when Microsoft SQL Server is not running,
and the advertisement is not deleted, you receive a "No Status" error message.

CAUSE
=====

The process of deleting an advertisement within the Systems Management Server
Administrator console appears to take longer, and the deleted advertisement is
no longer displayed. After restarting the SQL service, the deleted advertisement
is displayed again. The error messages in the Offersum.log file are the only
indication that the advertisement could not be removed.

Here is an example from an Offersum.log file:

  Error: Could not get a SQL connection from the connection cache. Will try
  again in 60 seconds. : The handle is invalid.~~
  $$<SMS_OFFER_STATUS_SUMMARIZER><Mon Aug 21 10:12:30.296 2000 Pacific
  Daylight Time><thread=564 (0x234)> Error: Could not get a SQL
  connection from the connection cache. Will try again in 60 seconds. : The
  handle is invalid.~~ $$<SMS_OFFER_STATUS_SUMMARIZER><Mon Aug 21
  10:20:47.015 2000 Pacific Daylight Time><thread=564 (0x234)>
  Info>: Resetting the default heartbeat timer. It will expire by: Mon Aug
  21 11:00:00 2000~ $$<SMS_OFFER_STATUS_SUMMARIZER><Mon Aug 21
  10:20:52.031 2000 Pacific Daylight Time><thread=564 (0x234)> --->
  SMS_OFFER_STATUS_SUMMARIZER stopping. The exit code is 0xfffffffe
  $$<SMS_OFFER_STATUS_SUMMARIZER><Mon Aug 21 10:20:52.031 2000 Pacific
  Daylight Time><thread=564 (0x234)> SMS_OFFER_STATUS_SUMMARIZER
  stopped $$<SMS_OFFER_STATUS_SUMMARIZER><Mon Aug 21 10:20:52.031 2000
  Pacific Daylight Time><thread=564 (0x234)>

WORKAROUND
==========

After the SQL services are running again, you can delete the advertisement.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug kbsms200preSP3 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2
Version           : :2.0,2.0 SP1,2.0 SP2
Issue type        : kbprb
Solution Type     : kbnofix

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