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Q263305: High-Encryption Configuration Prevents Outlook Express Replies

Article: Q263305
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400PreSP7Fix kbgraphxlinkcritical
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

If you configure your Windows NT 4.0-based computer with 128-bit encryption, set
the locale to France, and then respond to an e-mail message that was sent from
Microsoft Outlook Express on a computer with 56-bit encryption, the computer may
stop responding (hang).

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, download the fix as instructed below or
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information on
support costs, please go to the following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The following files are available for download from the Microsoft Download
Center:

  English:

  x86: DownloadDownload Q263305i.exe now
  Alpha: DownloadDownload Q263305a.exe now

  French:

  x86: DownloadDownload Q263305i.exe now
  Alpha: DownloadDownload Q263305a.exe now

For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. After it is posted, the file is housed on
secure servers that prevent any unauthorized changes to the file.

The English-language version of this fix should have the following file
attributes or later:

  Date         Time     Size      File name     Platform
  ------------------------------------------------------
  05/03/2000   02:28p   371,472   Crypt32.dll   Intel
  05/03/2000   02:28p   652,048   Crypt32.dll   Alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbWinNT400PreSP7Fix kbgraphxlinkcritical 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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