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Q263269: XCLN: Error 53 Running Exchange Forms Designer

Article: Q263269
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): 
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Windows NT client, version 5.0 
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SYMPTOMS
========

After you install Exchange Forms Designer 4.0 on a computer that is running
Microsoft Windows NT Workstation 4.0, if you try to run Exchange Forms Designer,
you may receive the following error message:

  Runtime Error 53

The installation itself finishes without any apparent problems.

CAUSE
=====

This issue can occur if the version of the Ctl3dv2.dll file in the
%SystemRoot%\System folder on the computer is incorrect. Specifically, you need
version 2.31.001 of the Ctl3dv2.dll file.

RESOLUTION
==========

To resolve this issue, copy version 2.31.001 of the Ctl3dv2.dll file to the
%SystemRoot%\System folder. This file has a modified date stamp of 02/10/1997
and a size of 27,632 bytes. Depending on the products that are installed on the
computer and the sequence of installation, the date stamp may be displayed as
02/20/1997 or some other date. The most important identifier for the Ctl3dv2.dll
file is the version number.

MORE INFORMATION
================

The Ctl3dv2.dll file is included with the Exchng4.cab file that is located in
the Eng\Winnt\I386 folder on the Microsoft Exchange Client 5.0 CD. You can use
Winzip Classic to extract this file.

The following are the file details:

- File Name: Ctl3dv2.dll

- File Size: 27,632 bytes

- Modified Date: February 10, 1997

- File Version: 2.31.001

- File Location: %SystemRoot%\System

You can use the dynamic-link library (DLL) Help database on the following
Microsoft Web site to search for DLL files:

  http://support.microsoft.com/servicedesks/fileversion/dllinfo.asp
  (http://support.microsoft.com/servicedesks/fileversion/dllinfo.asp)


For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q108392 Definitions of the OLE 2.0 DLLs

  Q187839 XCLN: Runtime Error 367: Unable To Register Msriched.vbx

Additional query words:

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Keywords          :  
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange500NT
Version           : :5.0
Issue type        : kbprb

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